The IT Excellence Institute is bringing the productive power of human understanding to corporate America such that management learns to operate the human infrastructure with as much care and concern as they devote to their networks and computers.
Decades of academic research make it clear that the human factors of productivity are a powerful tool that can create competitive advantage and generate much higher returns on human capital. But today, knowledge workers remain the most important, least understood tool.
The Institute’s Workforce Productivity Solutions help organizations increase their return on human capital with:

  • Cultural Transformation
  • Organizational Design
  • The Workplace of Tomorrow

Seminars and Training:

  • The Human Factors of Productivity

Tools (on the drawing board):

  • Talent-OS: the first ever solution for managing the human factors of productivity

Transforming Corporate America — one social system at a time.

The IT Excellence Institute,
11.0 601 Route 206, Suite 26434 Hillsborough,
New Jersey 08/314

Lea Brovedani is a Professional Speaker and a Master Trainer in Emotional Intelligence. As President of Sagacity Consulting, a company that specializes in emotional intelligence, Lea has worked with leaders from around the world. 

Her book “Trusted” – Leadership Lessons on Trust will be published this year.
A Canadian by birth, her teaching and presentations has taken her from the North Pole to Nevada, from Mexico to Mumbai to Philadelphia where she currently resides.

Paul Herr is a scientist, engineer, entrepreneur, and inventor who has researched human motivation for the past 35 years. Herr’s book, Primal Management: Unraveling the Secrets of Human Nature to Drive High Performance, received critical acclaim when it was published as a featured book by the American Management Association in June, 2009.
Herr consults with corporations worldwide to help them tap into the energy, passion and creativity of their people. He is also the inventor of The Horsepower System, a practical software tool for tracking and improving employee engagement.
For more information about the Paul Herr, Primal Management or the Horsepower System go to one of the links below:

McGarahan& Associates ( helps organizations achieve service and support excellence by optimizing their service delivery model with industry best practices to achieve business objectives (Critical Success Factors). McGarahan and Associates work to understand your problems and present a desired resulting end state. We use well-defined methodologies and a business approach to creatively solving your problems, not the standard “one size fits all approach”. We leave our clients with maintainable and sustainable knowledge and solutions that can be continuously built and improved upon to increase performance and value. 

About Peter McGarahan, President and Founder

Peter McGarahan is the founder and president of McGarahan& Associates, an IT consulting firm that helps client organizations achieve service and support excellence by optimizing their service delivery model.
A former IT executive with PepsiCo and PepsiCo-subsidiary Taco Bell and now a trusted advisor to numerous companies across a variety of industries, Peter brings 28 years of IT service excellence and strategic thought leadership to organizations across the globe. He delivers value in the way he combines vision with practical, business-aligned solutions such as the pioneering “Shift-Left” Service Strategy. As a practitioner, product manager, analyst and subject matter expert, he has influenced and guided the maturity of the customer service andsupport industry by focusing on the metrics that matter most – the Key Performance Indicators that drive success.

Sharon Lewis, P.C.C., C.P.C.C., B.A, R.H.B.

Sharon Lewis is President of Questiam Leadership Development an internationally recognized Leadership Development organization. She is a Speaker, Trainer, Facilitator and Coach and is accredited through the International Coaches Federation, The Institute for Health and Human Potential, The Center for Right Relationship, Access Consciousness, Team Coaching International and The Leadership Circle. Sharon is also a valued leadership coach on the faculty of both the Institute for Health and Human Potential and Directed Potential. She served as a partner coach on the corporate coaching initiative that won the prestigious 2011 ICF International Prism award — a remarkable achievement in the world of leadership coaching. This award was created to honour, celebrate, and learn from organizations who have embraced coaching as an integral part of their leadership strategy.
Working with an international clientele of executives, managers and teams Sharon trains and coaches to develop the leadership skills of her clients and facilitate the creation of sustainable, high-performance teams world-wide. Sharon also uses the leadership and team development skills and techniques she has developed over the past ten years coaching executives and applies them in her work helping single parents step into leading their one parent families.
Sharon draws on a varied business career including Construction Management, Information Technology and Team and Leadership Development. She operates from the unshakable belief that sustainable high performance is grounded on three pillars; a compelling unifying vision, the quest to align what you do with who you are becoming and a caring, supportive, challenging environment in which to work.
Sharon provides unique perspectives and a powerful blend of hard and soft skills to her clients. She balances theory, introspection and real world practicality to help her clients create outstanding results. In her down time Sharon is an avid skier and very involved in her local Habitat for Humanity’s Women Build Projects. Learn more about Sharon and what she can offer you and your team at